This course will help educators, counselors, and all scholastic stakeholders increase their skills in working with the most challenging parents they come in contact with. Additionally, educators will learn and develop specific strategies to help deliver less than positive news in an appropriate manner to all of our constituents. This course will also provide tools that can help you build credibility with parents, establishing specific language, understanding, and resources that you can immediately use in interacting with every parent in your community.

At the completion of this course, the learner will be able to:

• Review and discuss communication with parents. InTasc 4,5,9,10
• Develop skills for welcoming and sending positive messages to parents.InTASC 3,4,10
• Evaluate his/her sense of parent communication. InTASC 1,2,3,5
• Learn skills and strategies to deal with difficult parents. InTASC 7,8,9,10
• Learn how to develop new procedures and demeanor in dealing with parents. InTASC 1,2,4,5
• Develop an increase in parent involvement. InTASC 9,10
• Articulate different aspects of dealing with difficult parents through scenario discussions. InTASC 4,5,7,9,10
• Define, learn and evaluate the various adult communication theorists listed in the textbook. InTASC 3, 7,9,10